I have worked with Cindi for over 25 years. She has always provided me with top quality customer service that does not stop once the ticket is purchased, car is rented or room is booked. Cindi is with me from start to finish on all of my trips, business or pleasure. Many times my flights have been delayed or cancelled due to weather or other circumstances and I've contacted Cindi and if it's within her power she has always done her best to get me where I needed to be as soon as possible. There has been several occasions when she contacted me with answers before I knew there was a problem. I would never think of going on a trip without booking with Cindi.
Joni
Lakeland
It has been such a delight to work with Cindi.. She is personable, creative, thorough and flexible. As we have explored opportunities and options, I appreciate her knowledge and suggestions, Booking all of excursions was a Herculean task which she accomplished with flying colors. Her help in assisting us to ship our luggage ahead was a very worthwhile suggestion.
Cindi goes the extra mile!! At times, when we have had to make changes to previous plans, she willingly and quickly comes to our assistance. She is invaluable to our travel planning and we are impressed with her abilities. I highly recommend her for anyone with travel needs whether they be modest or grand!!
Cynthia
Lake Wales, FL
Cindi is always a pleasure to work with. She goes that extra step to insure you know all you need to know about your travels, like passports and insurance. I send endless e-mails with sometimes repeat questions and she always cheerfully answers in a timely manner. I have also found that if I think my questions are silly, she still treats them all with equal importance. She will advice us of any highlights or important things we should experience on our trips. On our recent cruise she was able to help us with a big savings with an unlimited beverage card travel agency discount and a gratuities package that also saved us a good sum. Her experience and knowledge helps us feel secure that we have prepared well for any trip we take. I highly recommend Travel Leaders in Bartow, the whole office is a pleasure to work with.
Connie
Bartow, FL